Shipping FAQ


All orders over $100 qualify for FREE shipping! Order total must be at least $100 BEFORE tax

Q: What do you charge for shipping?
A: For all orders shipped for delivery within the USA are as follows:

  • Orders less than $50 - $10 flat rate shipping
  • Orders $50 to $100 - $15 flat rate shipping
  • All orders over $100 ship free

Q: How long does product shipping take?
A: Shipments are sent out every Tuesday and Friday each week. Please allow 3-5 days for shipping within the United States.

Q: Do you offer expedited shipping?
A: We do not currently offer expedited shipping.

Q: What happens if the shipping address is entered incorrectly when placing an order?
A: We ship orders to the address provided during the checkout process. Furry Face, Inc. is not responsible for any returned packages due to an incorrect shipping address. In the event of a returned package, we will contact you via the phone number and/or email provided. Customers are responsible for paying any additional shipping costs.


Disclaimer: Information contained within is provided and intended for informational and educational purposes only. It is offered to help users better understand animal health, wellness and nutrition. It is not intended to diagnose, prescribe or treat any illness and should not be interpreted as specific medical advice. If you or your animals have a health concern, you are encouraged to seek the counsel of a qualified healthcare professional who is knowledgeable in your area of interest prior to making any therapeutic decisions.

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